Cancelled my credit card the other day
"please enter the number on the front of your card followed by the hash button after the tone"

beep beep beeperdy beep"

"I'm sorry I did not recognise that number"..... " "Press 4 to speak to an advisor"

.....

"hello Morgan Stanley Dean Whitter Goldfish Tuesday Barclaycard Cash back Advantage. How can I help you?"

"I'd like to report a missing card"

"do you have the card number?"

"no I've mislaid my card but I do have a statement from 3 years ago when it used to be an MBMA one"

"OK give me that"

...security questions answered

I said that I had lost my card a month ago during a house move and it was somewhere in the house but I couldn't find it. No I haven't given my pin to anyone, fact is I don't even know it. Do you require a New PIN with your replacement card? They asked. I don't want a card I want to cancel it because I haven't used it in a month and don't need it. "You have £22 outstanding", they say. I ask for verbal run down on the card and everything seems in order, no one has used it but me.

Passed on to cancellation department. "But Mr Buffet you've had your card for nine years are you sure you want to cancel it"? I explained that my wife has a credit card and she did all the shopping and I don't need one especially as we are rolling in cash. "What card does she have"? "Barclaycard" I said "one of yours I presume". "Are! But does it have cash back" - "No we get cash back from the co-op where we shop" I replied "Won't cash back incur higher charges?" "Beside we are rolling in money at the moment"

"..."

"Ok I'll cancel your card and the direct debit should cancel itself"

[thinks: I've already cancelled the DD, and they can whistle dixie for the £22, I've spent that already talking to the buggers]
( buffet_the_appetite_slayer ٩(●̮̃•)۶ jacked in to the ICE on, Wed 22 Jul 2009, 10:18, Reply)