Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
« Go Back
Is that the Abbey?
Not really about call centre as such but I have thought about impersonating them.
At work I have a London DDI number but for some reason a unknown funny person has diverted a 0800 number to it. The said 0800 number is one digit out from the abbey national share dealing call centre. Without fail every week I get a call asking "Hello, is that Abbey Share dealing". I am normally quite nice and inform them that they have the wrong number and give them the correct one, that is not possible while I am on holiday. So far I have had people leave me messages with account numbers, credit card numbers, home addresses and account passwords, this is despite the fact that my voicemail says something like "WOOOHHOOOOO I'm on holiday call 242 with your problems."
I guess it just proves that people don't listen to any recorded messages.
( , Thu 3 Sep 2009, 13:39, 1 reply)
Not really about call centre as such but I have thought about impersonating them.
At work I have a London DDI number but for some reason a unknown funny person has diverted a 0800 number to it. The said 0800 number is one digit out from the abbey national share dealing call centre. Without fail every week I get a call asking "Hello, is that Abbey Share dealing". I am normally quite nice and inform them that they have the wrong number and give them the correct one, that is not possible while I am on holiday. So far I have had people leave me messages with account numbers, credit card numbers, home addresses and account passwords, this is despite the fact that my voicemail says something like "WOOOHHOOOOO I'm on holiday call 242 with your problems."
I guess it just proves that people don't listen to any recorded messages.
( , Thu 3 Sep 2009, 13:39, 1 reply)
You should leave a disclaimer on your voicemail stating that anyone who leaves any personal financial information on it will also have given you consent to abuse said information in whatever manner you please.
That might cause something of a drop-off in pointless messages...
( , Thu 3 Sep 2009, 17:15, closed)
« Go Back