It would be such a long boring rant with no punchline
To cut a long story short, I was phoning thier call centres on a weekly basis for 2-3 months because I wanted to cancel, each time it would be "yes sir, that is done" and nothing would get done and I would be charged more money.

All the usual call centre hell, waiting on hold, having to explain the situation each time I was transferred, being cut-off, staff refusing to tell me thier name or ID number so the next time I called I could say "Billy Smith No: 876346 said on date/time that this would be done".

In the end I wrote a letter of complaint and got a refund.
( Colonel Dracula Two manky hookers and a racist dwarf, Thu 3 Sep 2009, 14:42, 1 reply)

Ditto
That sounds like Tiscali - I wonder if they employ the same staff
(ape_hots, Thu 3 Sep 2009, 15:04, closed)

You never know...
it took so long to sort out my SKY problem, they changed from Scottish call centres to Indian call centres. Both were shit.
( Colonel Dracula Two manky hookers and a racist dwarf, Thu 3 Sep 2009, 15:14, closed)