Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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Worst Put Down I've Ever Had
My last job was as a Technical Helpdesk supervisor.
One Friday afternoon, when all the management were "at meetings", I was passed a call from an angry customer who wished to complain.
After a few minutes attempting to explain that as he hadn't paid for support for his products, he wasn't entitled for helpdesk support.
I'll add, at this juncture, that the gentleman concerned did not have a very good grasp of Englisgh and that it was obviously not his first language.
After another 10 minutes or so of trying to persuade me to send an engineer to his site, he lost his rag and called me a "shitting bastard".
It was all I could manage to tell him politely that I was going to hang up now, before pissing myself laughing!
I've never had the opportunity to top that insult, since!
( , Thu 3 Sep 2009, 14:52, 1 reply)
My last job was as a Technical Helpdesk supervisor.
One Friday afternoon, when all the management were "at meetings", I was passed a call from an angry customer who wished to complain.
After a few minutes attempting to explain that as he hadn't paid for support for his products, he wasn't entitled for helpdesk support.
I'll add, at this juncture, that the gentleman concerned did not have a very good grasp of Englisgh and that it was obviously not his first language.
After another 10 minutes or so of trying to persuade me to send an engineer to his site, he lost his rag and called me a "shitting bastard".
It was all I could manage to tell him politely that I was going to hang up now, before pissing myself laughing!
I've never had the opportunity to top that insult, since!
( , Thu 3 Sep 2009, 14:52, 1 reply)
Of all the typos to make in that post
I love that it was "Englisgh"
( , Sun 6 Sep 2009, 17:27, closed)
I love that it was "Englisgh"
( , Sun 6 Sep 2009, 17:27, closed)
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