Call CentresDreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
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Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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Media sales call targetsUsed to work for a company whose name was not entirely dissimilar to FMap, who were generally okay, but obsessive about monitoring everything. Number of calls, length of calls, etc etc.
We rapidly learnt to inflate our average call times by calling NHS recorded advice lines (e.g. Syphilis) before going out to lunch, and discreetly putting the phone back down so it didn't hang up.
All was well until one muppet did this before going on holiday, and we were all rumbled. CURSES **shakes puny fist**
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prince-igor si tacuisses, philosophus mansisses, Thu 3 Sep 2009, 17:52,
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