yes
i agree. but the thing is, when this is happening on about 75% of calls AND as we are the tour operator we could always offer them the best price on that particular holiday.

The best/worst one was this mong who called up for a £99 per person deal to Ibiza....generally these deals would sell out within an hour. Not this day, i found the deal and for 4 adults the price was exactly £396 for a weeks decent 3*....under a hundred quid each, now that is a bargain in anyones language.

"erm, i'll have to think about it"

"well tell you what, in th etime that you are thinking about it, the holiday will sell out"

"yeah, but i still want to think about it"

"so, why did you phone in the first place?"

"to see if you have the deal"

"we do, do you want to book it with me now, there are only a few places left"

"i'll call back tomorrow"

"you do that sir, goodbye"

honest to fucking god, these idiots didn't have a fucking clue WHAT they wanted.
(Cancer Joy was short lived, Fri 4 Sep 2009, 9:48, 1 reply)

Well, the thing is
THEY don't know you've got the best deal. You're the faceless sales monkey on the other end of the line. You could be telling any old crap in order to seal the deal.

Yes, its their mistake and they've lost out on the deal... but forgive them, they know not what they do.
(Captain Skippy pooed in a bag and left it on your doorstep, Sun 6 Sep 2009, 18:17, closed)