Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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I knew this
when I worked at Natwest (not in a call centre) we had a silent hold where we could hear the client. I got so fed up with people hanging up because they thought they had been cut off, or muttering "fucking idiot" I would tell them "i'm putting you on hold, it is a silent hold and I can still hear you".
( , Fri 4 Sep 2009, 11:09, Reply)
when I worked at Natwest (not in a call centre) we had a silent hold where we could hear the client. I got so fed up with people hanging up because they thought they had been cut off, or muttering "fucking idiot" I would tell them "i'm putting you on hold, it is a silent hold and I can still hear you".
( , Fri 4 Sep 2009, 11:09, Reply)
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