Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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TPS Legal Slamdunk
While enquiring on moneysupermarket about a Tesco personal loan, I made the schoolboy error of entering my email address asking for Tesco to contact me for more information. Within hours I was receiving 5 texts per day from The Unsecured Credit Company (UCC). After a week, UCC called me directly (where they got my mobile number still frightens me). An enthusiastic Saffer started his pitch. I politely cut him off, and ask him for more details about his service: his full name, his company's full name, the registered office address.
And then I politely explain: "I'm registered with the Telephone Preference Service, which means you are committing a crime by calling me right now. I have your name, your company's name, and your office address, which I will report to the police. Please now delete me from all your databases, and never call me again."
I almost felt guilty at his horrified reaction and pleading excuses. Almost.
P.S. I'm not sure it's a crime to call TPS-registered numbers, but tell them it is and you can feel like a smug asshole while doing the world a service at the same time.
( , Fri 4 Sep 2009, 18:23, 1 reply)
While enquiring on moneysupermarket about a Tesco personal loan, I made the schoolboy error of entering my email address asking for Tesco to contact me for more information. Within hours I was receiving 5 texts per day from The Unsecured Credit Company (UCC). After a week, UCC called me directly (where they got my mobile number still frightens me). An enthusiastic Saffer started his pitch. I politely cut him off, and ask him for more details about his service: his full name, his company's full name, the registered office address.
And then I politely explain: "I'm registered with the Telephone Preference Service, which means you are committing a crime by calling me right now. I have your name, your company's name, and your office address, which I will report to the police. Please now delete me from all your databases, and never call me again."
I almost felt guilty at his horrified reaction and pleading excuses. Almost.
P.S. I'm not sure it's a crime to call TPS-registered numbers, but tell them it is and you can feel like a smug asshole while doing the world a service at the same time.
( , Fri 4 Sep 2009, 18:23, 1 reply)
Um,
not a crime as such, but they face a £5,000 fine for each call violating it, hence them bricking it when you tell them. I hada similar experience with 3 trying to steal my details and contracts, very much enjoyed telling them... :)
( , Sun 6 Sep 2009, 22:11, closed)
not a crime as such, but they face a £5,000 fine for each call violating it, hence them bricking it when you tell them. I hada similar experience with 3 trying to steal my details and contracts, very much enjoyed telling them... :)
( , Sun 6 Sep 2009, 22:11, closed)
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