b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Call Centres » Post 514391 | Search
This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
Pages: Latest, 18, 17, 16, 15, 14, ... 1

« Go Back

One handy way to stop cold calling!
While working in a call center many years ago I found out two things,

1. TPS only applies to commercial interests, i.e. trying to sell you things. If you want to ask questions over the phone for surveying purposes you are free to use an random phone number generator to call any land line number.

2. The work is so mind numbingly boring that we make a point to call people who wind us up/give shitloads of abuse as its the only way to liven up the day.

Forget funny wind ups if you want people to stop calling up to do phone surveys remember this phrase:

"I'm sorry this is a business number"

The law states that telephone surveys can only be conducted to household numbers, business (and call boxes) get blacklisted.
(, Fri 4 Sep 2009, 20:45, 1 reply)
Are you sure?
Because I ring business numbers all day asking them to do market research.
(, Mon 7 Sep 2009, 21:13, closed)

« Go Back

Pages: Latest, 18, 17, 16, 15, 14, ... 1