Tragedy
During another frankly fantastic 13 hour shift working for a wonderful company who had my best interests at heart I got a phone call from a slightly dotty old Jamaican lady who had called because 'The little light was on but the telly isn't going on.'

After about ten minutes of her nattering away about the programmes she was missing ('Sorry, I'm working during the day so don't really have a chance to watch daytime telly.' 'Oh but you must, it's so much better than the alternative.'), it turned out she wasn't talking about her digibox, but the actual telly. It was stuck on standby, her telly had no buttons apart from the power one, and she'd lost the remote. Her son normally helped her with stuff like this but 'he's at uni now' and she was hoping we could send an engineer round to fix her telly.

I told her she needed to find the remote, because an engineer would cost her about thirty pounds, and it wasn't really a problem that needed an engineer out.

She said she'd like an engineer out because she'd like someone round to talk to.

I talked to her for about half an hour, and she agreed to get her neighbour round in the evening to help look for the remote so she could watch telly. In the meantime she went off to find a radio.

She was really nice, I hope she found more people to talk to. And found her remote.
(thePontificator, Sat 5 Sep 2009, 19:06, 2 replies)

Poor little old lonely lady
Aww, that's so sweet. *click*. (and I don't click very often - I'm not that easy, so be flattered)
(dingo_aber Put the chocolate in the bag and no-one gets hurt, Sat 5 Sep 2009, 21:56, closed)

hmm
I worked in a call centre once too - the annoying customers were just annoying, but I'd get at least one call each day from someone who was obviously *really* lonely and just wanted someone to talk to... Always broke my heart a bit...
(St. Dymphna, Tue 8 Sep 2009, 0:06, closed)