Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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As mentioned below my husband used to work for NTL
Some of his favourite are:
Mr Bin - Hello NTL technical support.
Punter - Hello, I'm not getting a picture on my TV.
Mr Bin - OK are there any lights on you NTL box?
Punter - No.
Mr Bin - Is it switched off at the wall?
Punter - No
Mr Bin - OK I'm going to need you to look at the back of the box is it possible for you to do that?
Punter - Well it'll be tricky, there's a power cut you see........ oh. Sorry. Bye.
So Mr Bin has gone through all the questions with an elderly lady and it seems that she will need an engineer out to sold the problem.
Mr Bin - I can get someone to come to you next Wednesday.
Lady - Oh next Wednesday is no good I'm afraid, there'll be no one here to answer the door.
Mr Bin - Oh I see. (assuming this lady has a career) when will someone be there?
Lady - Well anytime other than next week really. It's the butlers week off you see.
( , Sun 6 Sep 2009, 0:06, Reply)
Some of his favourite are:
Mr Bin - Hello NTL technical support.
Punter - Hello, I'm not getting a picture on my TV.
Mr Bin - OK are there any lights on you NTL box?
Punter - No.
Mr Bin - Is it switched off at the wall?
Punter - No
Mr Bin - OK I'm going to need you to look at the back of the box is it possible for you to do that?
Punter - Well it'll be tricky, there's a power cut you see........ oh. Sorry. Bye.
So Mr Bin has gone through all the questions with an elderly lady and it seems that she will need an engineer out to sold the problem.
Mr Bin - I can get someone to come to you next Wednesday.
Lady - Oh next Wednesday is no good I'm afraid, there'll be no one here to answer the door.
Mr Bin - Oh I see. (assuming this lady has a career) when will someone be there?
Lady - Well anytime other than next week really. It's the butlers week off you see.
( , Sun 6 Sep 2009, 0:06, Reply)
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