More chatline than call centre
Mate from Uni told us how he worked on a Tarot card line run by some shifty sorts - basically got some students in to answer the phones and spin some BS. This was in the early '90s when all these phone lines were ultra-premium and totally unregulated (which on reflection they probably still are).

My mate takes a call from a woman who is having relationship issues, she says she's unsure about whether or not she should leave her bloke, he's been sleeping around etc.

So after a few minutes (get them talking so the £££s tick over) my mate says "I'm looking at the cards now, and they're saying you should definitely leave him".

The woman says "I can't do that - he'll fucking kill me. And if he finds out I've phoned here, he'll find you and fucking kill you too..."

"Oh... hang on" says my mate "... that last card was upside down. That means you should stay with him. Thanks for calling - bye!"
(Capo, Sun 6 Sep 2009, 23:46, Reply)