Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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I'll call him Pete, for that was his name, and this is absolutely true..
Many moons ago I was on a late shift answering calls to give home insurance quotes. The nature of the shift patterns meant that from time to time, two or three of the team of twelve were on a "split shift" - something like 9am-1pm then 5pm-9pm. By 8pm one evening it was just myself and Pete, who had decided to spend his spare four hours that afternoon smoking a LOT of weed. His eyes were redder than monkey's arse and he was slumped so far down in his office chair I thought he was going to fall off altogether. Very amusing, especially when I overheard him say "you think that's too cheap madam? You want the computer to confirm it for you? Ok - hold the line please."
At that point he beckoned me over, giggling like a loon, then stood up, regained his compusure and took the call off hold. The then put on a "robot" voice and said" your buildings insurance policy will be £85.45 per year and your contents will be £121 exactly". He then gave it a few moments and said in his normal, stoned drawl; "would you like to go ahead withat that then Madam?"
She bought it. Bless her, and bless special old stoned Pete.
( , Mon 7 Sep 2009, 13:34, Reply)
Many moons ago I was on a late shift answering calls to give home insurance quotes. The nature of the shift patterns meant that from time to time, two or three of the team of twelve were on a "split shift" - something like 9am-1pm then 5pm-9pm. By 8pm one evening it was just myself and Pete, who had decided to spend his spare four hours that afternoon smoking a LOT of weed. His eyes were redder than monkey's arse and he was slumped so far down in his office chair I thought he was going to fall off altogether. Very amusing, especially when I overheard him say "you think that's too cheap madam? You want the computer to confirm it for you? Ok - hold the line please."
At that point he beckoned me over, giggling like a loon, then stood up, regained his compusure and took the call off hold. The then put on a "robot" voice and said" your buildings insurance policy will be £85.45 per year and your contents will be £121 exactly". He then gave it a few moments and said in his normal, stoned drawl; "would you like to go ahead withat that then Madam?"
She bought it. Bless her, and bless special old stoned Pete.
( , Mon 7 Sep 2009, 13:34, Reply)
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