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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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I'm not proud of this
In a fit of post-university optimism I moved up to live with my girlfriend in darkest Suffolk in the rather naive hope that we'd both get jobs, save up some money and go "travelling, man". The only job I managed to land was working in the mother of all call centres. Instead of working for just one firm, we were the call centre for 80 disparate companies, from car insurance to those TV shopping channels.

Early attempts to amuse myself started with answering the phone thus: "Hello, Horatio / Zebadee / Lucifer speaking, how can I help?", but this quickly got boring.

Then I realised that one of our clients was a cosmetic surgery company. I'd get around four or five calls a night from men asking for penis "enhancement". We were supposed to take down names, contact details and what procedure clients wanted so that the surgeons could call them back in the morning. But I took my job much more seriously than that.

Me: "And what procedure was it that you wanted?"
Poor bastard customer: "Err, well...it's...it's penile surgery."
"Fine. And was it to make your penis larger or smaller?"
"Good, good. Now, can you tell me your current measurements?"
"Err, is this strictly necessary?"
"Well Sir, I'm sorry; but the surgeons have to know what they're dealing with before they can give you an estimate."
"Um...OK...well it's about 4 inches..."
"Would that be erect or flaccid?"
[sotto voce] "Erect..."
[in booming, yet procedural voice, audible to everyone in the call centre] "OK, so you have a penis which is four inches erect; and to what size would you like it enlarged? Medical science can do wondrous things these days, you know."

They stopped giving me shifts after three weeks. Must have been monitoring the calls...
(, Tue 8 Sep 2009, 10:25, 1 reply)
Penis size is always such an issue...
...especially if you show people what you're packing in the pub environment, for some reason. Nice first post, mate - have a click!
(, Tue 8 Sep 2009, 11:12, closed)

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