Call CentresDreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
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Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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When both I, and the other personare better in english than french, I typically just switch to whatever language is going to communicate the issue and obtain a fix faster.
*shrugs*
The way to not respond is "Sir, that's bloody creepy, go away".
And fault management system outages suck when you work on a 24/7 desk :(
"Yes, I'm trying to figure out what's wrong, but I don't have access to half the logins I use on your equipment, and I can't log this issue to your telco because I can't get your circuit ref#'s. No, the site address doesn't help, because the database I'd use to cross ref those is down, too".
(, Wed 9 Sep 2009, 0:41, Reply)
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