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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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I've had somebody do that before
Two of them rang at once, from their mobiles, to see who got through first. Both needed my department.

They then had the audacity to demand a refund for the cost of BOTH mobiles being on hold for 50 minutes. I just said that I'd refund one, and left a note on the account saying why, and asked them why the hell they thought that one phone would get through quicker.

Some companies DO pay for stupidity. But I personally don't.
(, Thu 10 Sep 2009, 2:37, Reply)

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