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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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The reply

I’m sorry to hear a cashier at our XXX branch refused to sell you ice as you didn't have identification with you at the time. I can understand how confused and disappointing this must be for you as... I know I was baffled when reading through your email. I must admit I've never heard of this in the 10 years I've worked for Tesco and I'd like to look into this further for you.

Please be assured that I’ll contact you again as soon as I have an update on this issue. In the meantime if I can help you further, please just let me know.

Thank you for your patience.
(, Thu 2 Sep 2010, 15:16, Reply)

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