ComplainingI like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
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Scaryduck LIKES EGG, Thu 2 Sep 2010, 13:16)
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There's a lot to be said for legal sounding sabre rattlingI have spent a big chunk of my life living in Brazil, where almost every complaint you care to make will be met with total indifference, on the basis that 99.999% of people can't be bothered to follow up.
I used to have a simple solution. We had a couple of lawyers working in our office. When I was met with a blank response to a complaint, I would just pick up my mobile, call our 'legal department', loudly discuss all the laws that were being broken* in front of the whole shop, and apart from in one case, got it resolved there and then.
(one case - Telefonica Brasil. Wankers).
*and probably some that weren't, but sounded good.
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Not Pineapple anymore, Fri 3 Sep 2010, 11:17,
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