Complaining
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
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the other side
I have worked in the complaints departments of two very large companies, one a multinational insurance firm, the other a UK based tour operator. I have in equal measure been appalled at the service people have recieved which has led them to complain, but also by the things people will complain about. My all time favourite is from the tour operator when in the early nineties I received a letter from a family that went on holiday to Costa Dorada. Along with the usually uncleanliness and noise that most people complain about they had in all sincerity complained that when they turned on their television in room, all the programs were in Spanish. Costa Dorada is in spain.
I photocopied it and kept it for years.
( , Fri 3 Sep 2010, 13:02, 1 reply)
I have worked in the complaints departments of two very large companies, one a multinational insurance firm, the other a UK based tour operator. I have in equal measure been appalled at the service people have recieved which has led them to complain, but also by the things people will complain about. My all time favourite is from the tour operator when in the early nineties I received a letter from a family that went on holiday to Costa Dorada. Along with the usually uncleanliness and noise that most people complain about they had in all sincerity complained that when they turned on their television in room, all the programs were in Spanish. Costa Dorada is in spain.
I photocopied it and kept it for years.
( , Fri 3 Sep 2010, 13:02, 1 reply)
Were they these people?
www.b3ta.com/questions/stupidtourists/post35713
( , Fri 3 Sep 2010, 13:06, closed)
www.b3ta.com/questions/stupidtourists/post35713
( , Fri 3 Sep 2010, 13:06, closed)
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