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I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
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If you have asked them not to delivery items to you and they arrange items to be delivered to you.
I would imagine.
Also, if you issue an invoice which isn't formally disputed within a a set time (30 days or invoice credit period, whichever is greater iirc) then the invoice terms are taken to be agreed... this includes:
Late payment fees, you can charge 8% over the BoE base rate on all overdue monies - as long as your invoice states this is the course of action.
In the case of goods incorrectly delivered and awaiting collection, you could charge for disposal of the goods - for example by contracting somebody to store or sell them for you - get charged you a fee for this, which you can then pass on.
But can extend to silly things, like payment by Cheque Only, delivered by courier, on a saturday.
Probably.
( , Sun 5 Sep 2010, 15:45, Reply)
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