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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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Last year my spare laptop stopped working unexpectedly one evening.....
... which was a minor inconvenience to say the least.

Long story short, the manufacturers of the cheap Advent label laptops that PC world sell were sent a batch of faulty motherboards which caused them to short - I needed to get an Engineers report from someone suitably qualified to confirm this and they would repair it all free of charge, and re-imburse me for the cost of the Engineers Report (£30 at the independent shop I used).

I have currently done this for my laptop and no less than 6 other laptops belonging to friends and family etc. over the past year, one for a (now) ex-girlfriend which I then sold on eBay after telling her it couldnt be fixed (call it Karma).

It was a faff on to sort out the first time, something a lot of people (considering the target market for the Advent laptops) wouldnt necessarily have gone through especially without some tech knowledge, but I take great pride in "sticking it to the man" whenever I get the opportunity!
(, Sun 5 Sep 2010, 22:49, Reply)

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