ComplainingI like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
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Scaryduck LIKES EGG, Thu 2 Sep 2010, 13:16)
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I sympathizeYour rights don't fly out the window because it's the internet. I expect as with most automated systems your case is simply too unique for their knowledge base / scripts to deal with and you've fallen through the cracks. The paeons who answer the phones don't have the authority / guile to help and you'll have to speak with a supervisor, or even take it to snail mail.
If they don't offer you suitable redress, take them to the small claims court and force them to refund your money.
(, Mon 6 Sep 2010, 18:44, Reply)
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