ComplainingI like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
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Scaryduck LIKES EGG, Thu 2 Sep 2010, 13:16)
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I found...that the offshore call centers the people you initially spoke to were polite, but generally couldn't do very much, so would put you onto 2nd line support etc etc. But it was the jumped up English call center staff that were the worst especially when you went up the command line (read promoted phone monkey now with a power complex). On one occasion I was accused of lying! Actually accused of lying when I was asking for help!
We are still on the 30 day rolling though... I made sure of that!
(, Tue 7 Sep 2010, 19:54, 1 reply)
Totally agree......but it's inevitably frustrating when the person you're talking to doesn't have the same frame of reference as you. I was once dragged through the call system several times and got very shirty with some twat (I use the word deliberately) who treated me like a textbook case ("Did you use foul language at me sir?", "I have to warn you that if you speak to me like that again I am compelled to hang up on you" etc etc) I just wished him good luck in his life and career of undoubted mediocrity and hung up.
(, Tue 7 Sep 2010, 21:44, closed)
and by that I meant the English staff...(, Tue 7 Sep 2010, 21:47, closed)
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