Complaining
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
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a long time ago in a Sheffield far far away ...
I ordered an Arcam alpha-5 amplifier for my stereo system, because there wasn't one in stock in the shop. But it conspicuously failed to arrive for a week or so after the due date, so I ...
... didn't get the chance to explode with rage, because the guy said: "Sorry about that, here have this alpha-6 instead".
The evil swine didn't even give me a chance to complain.
Nb: although I wasn't in any desperate hurry, and would have probably waited another week quite happily.
( , Tue 7 Sep 2010, 20:48, 2 replies)
I ordered an Arcam alpha-5 amplifier for my stereo system, because there wasn't one in stock in the shop. But it conspicuously failed to arrive for a week or so after the due date, so I ...
... didn't get the chance to explode with rage, because the guy said: "Sorry about that, here have this alpha-6 instead".
The evil swine didn't even give me a chance to complain.
Nb: although I wasn't in any desperate hurry, and would have probably waited another week quite happily.
( , Tue 7 Sep 2010, 20:48, 2 replies)
Indeed.
I have never forgotten or forgiven the excellent customer service, and it enrages me to this very day :-)
( , Tue 7 Sep 2010, 21:36, closed)
I have never forgotten or forgiven the excellent customer service, and it enrages me to this very day :-)
( , Tue 7 Sep 2010, 21:36, closed)
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