ComplainingI like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
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Scaryduck LIKES EGG, Thu 2 Sep 2010, 13:16)
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Why?people make mistakes. Unless you're going to tell me you've never made a mistake in your life?
And good service doesn't preclude fuck-ups. Good service is how you DEAL with fuck-ups, which is the point of the post.
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the mighty badger Aphrodite, on a bar stool, by your side, Thu 9 Sep 2010, 11:33,
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People do make mistakes. You didn't describe a mistake.anyone of these things on its own is a mistake.
1) put together terribly, 2) paint chipped and scuffed, 3) brakes not properly attached, 4) Stabilisers were on the wonk.
But they would have sent you off with a dangerous item for your child to sit on. In decent service land it wouldn't even have made it to the shop floor. Your story is more about how low standards/expectations are on both sides of the counter.
(, Thu 9 Sep 2010, 12:03, closed)
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