
Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits
( , Thu 23 Feb 2012, 12:13)
« Go Back

She didn't sound very old, and obviously didn't read my account info properly when I phoned. Hence I got (not for the first time) the stern "And can you confirm that you're authorised to speak on behalf of the account holder?" line that comes of having an obviously male voice but being called Kerry.
Usually after explaining that I am the account holder, I get profuse apologies followed by "I saw 'Kerry' and assumed you'd be a woman, hahaha". This time though, in an ever diminishing voice, I got:
"Oh, I'm ever so sorry, I saw 'Kerry' and assumed you... were a... woman...
...and now I'm really hoping... you're not... a woman...
...with a really deep voice..."
( , Thu 23 Feb 2012, 13:46, 3 replies)

He was ace!
I've a problem similar to yours. Bing a woman with a somewhat deep voice, I'm often called sir or challenged for proof of authorisation by the female account holder. Usually by some snippet of a girl with a high-pitched voice.
It does come jn handy as I can conduct all sorts of phone business on my husband's accounts whilst sitting next to him as he laughs.
( , Sun 26 Feb 2012, 11:24, closed)

( , Mon 27 Feb 2012, 11:55, closed)
« Go Back