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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Similar to moon monkey's tale of broadband woe:
my internet access packed up. Having convinced the nice man at BT technical support that there was nothing wrong with my PC or my HomeHub, I was passed to a more senior engineer. After running some tests on my line, he comes back to inform me that there is nothing wrong with my broadband, but that my phoneline isn't working. The phoneline that is, at that very moment, enabling our conversation. Argh.
(, Thu 23 Feb 2012, 15:27, Reply)

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