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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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One time I went for an interview...
and they gave me a form to fill in for travel expenses. I sent it off to them, and a few days later I got a letter from them. I opened it expecting a cheque, but found inside the form I'd just sent them, and a letter. The letter informed me that I'd sent the form to the wrong address, and gave me the correct one. I cross-referenced the old and new addresses, to find they were the exact same building, but a different office. Apparently it was more efficient to send the form back to me and have me re-send it than for them to just walk it to another office.

So, anyway, I re-sent it and got another letter with my cheque...but with my name misspelled. The bank wouldn't accept it, so I phoned the company and asked them to send another. They apparently didn't have any of my information on file, and had no proof of my original claim, so they sent me a new form. Only this time I didn't have the train tickets as I'd already sent them and they'd lost/destroyed them. I printed the ticket reference details from an email, but they didn't accept this as proof. Eventually I gave up, as the amount wasn't really worth claiming for at this point. I wonder if they were purposefully doing it just to avoid giving me my £20 back.
(, Thu 23 Feb 2012, 19:59, 2 replies)
Yes, yed we are

(, Thu 23 Feb 2012, 20:40, closed)
They might have been
but it would have almost certainly cost them more in manpower to do so than the £20 they 'saved'.
On paper, the local boss would look good, even though the company lost money overall...........
........but try explaining that to your bosses bosses boss.
(, Thu 23 Feb 2012, 21:39, closed)

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