Broadband stupidity
The long version would take a while so I'll give you the short version.
At the beginning of December I had internet and phone problems (connection constantly dropping, no dial tone), 7 phone calls, 4 line tests, 3 weeks and one threat to terminate my contract later it's fixed.

Just at the end of last month these issues resurfaced. 5 phone calls, 3 weeks, 2 inside engineer visits, 2 line tests, much blame on me for my internet woe, 1 new router and a visit from a BT openreach engineer later, I have internet again!

Moral of the story? Talktalk have the worst customer service and tech support known to anyone and if you want anything fixed you have to call them up constantly to complain about it.

Suffice to say the BT guy was lovely, though he didn't have anything nice to say about talktalk's tech support. Meanwhile I'm just counting down the days till the contract with Talktalk ends.
(floorcat pretending to be normal., Thu 23 Feb 2012, 20:29, 4 replies)

Riveting.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Thu 23 Feb 2012, 21:00, closed)

I had pretty much word for word this same issue. However I was really lucky and maintained a rolling contract, had them agree to pay for 2 months line and broad band subscription, then swapped immediately to a competitor. No noise on the line, internet doesn't drop every 30 minutes, and pretty much exactly the same product (but oddly slightly faster).

The only way I achieved this was with refusing to speak to tech support, instead constantly speaking to their accounts department. I was a bit miffed having to swap as I did recommend them to people, whilst they were good and affordable, however they had so many problems, especially recently I kicked them in the proverbial chuff.
(feedingtimeatthezoo day 1 of his bikini diet started, Thu 23 Feb 2012, 21:05, closed)

And then,
You're going to go to BT?
See you again soon:-)
( Blind Meach Cautiously optimistic, Thu 23 Feb 2012, 21:57, closed)

NO I would love to say the sky isn't blue, but for now, and actually for today it was. I do dislike the fact all these telephony operators house their initial contacts prior to connection in the UK, whilst with some magic once they have got their foot on your neck the same number directs to some tropical paradise. Magic spells I tell thee!
(feedingtimeatthezoo day 1 of his bikini diet started, Fri 24 Feb 2012, 3:10, closed)