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Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits
( , Thu 23 Feb 2012, 12:13)
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who could read it out to you? It's only a one-off problem when you get a new card, right?
( , Fri 24 Feb 2012, 17:18, 2 replies)
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but that's not the point. As Smash said, he doesn't want to rely on friends who doubtless would happily read him the PIN. It would be fitting if his bank invested in some (probably simple) tech to help people in this position, rather than lavishing the cost of a small war on compliance departments to demonstrate adherence to the letter, rather than the spirit, of equality legislation.
( , Sat 25 Feb 2012, 23:57, closed)
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but every time i complain, they send me a new card and a new pin
( , Sun 26 Feb 2012, 14:38, closed)
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