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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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They just make it up as they go along, I'm sure...
I've got a specialist policy for all my guitar gear - I bought a new guitar and added it to the policy, the premium went up. Then I took 3 off as I'd sold them and the premium didn't go down. I emailed them to query this, and they said "We don't reduce the price when you take items off until your renewal is due. As a token of good faith however, if you want to add another guitar now we'll keep the premium at the same price."

Yeah, gee thanks
(, Mon 27 Feb 2012, 14:24, Reply)

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