Legless' post below reminded me of this one...
We've got a piece of software here which we bought off an Australian company.

The original version didn't contain a facility for changing your password, so if you wanted your own choice of password you had to tell the password team what it was so they could set it for you.

Last year we had an upgrade to their shiny new browser-based version of the system. It's virtually identical in most aspects, but about 500% slower than version 1. It does now contain a facility for someone to change their own password.

However - if someone forgets their password, there's no way to reset it - you have to delete their account and re-create it.

Corporate idiocy on two counts: 1 - the Australians, for building such a crap program, and 2 - us, for signing it off
(Professor Kenny Martin Hmm? What?, Mon 27 Feb 2012, 14:36, 4 replies)

that's unforgiveable.
Unless there's some kind of hyper-audit requirements, but even then I can;t see why it'd need to be like that.

Sort of reminds me of 1980s software.

We had some piece of crap that you'd fill in a huge form on, maybe 30 fields. If you got anything wrong, maybe a number where it wanted a letter, etc, it'd pop up an error message then return you to the now EMPTY form.
(username failed moderation, Mon 27 Feb 2012, 14:49, closed)

I got one letter wrong in the original post - "does not" should have been "does now"
as in "does now contain a facility for users to change their own passwords."
(Professor Kenny Martin Hmm? What?, Mon 27 Feb 2012, 15:14, closed)

Hah
Maybe dumping the whiole thing when you get a letter wrong really is a good idea.
(username failed moderation, Mon 27 Feb 2012, 16:00, closed)

I thought that as I noticed the typo :)

(Professor Kenny Martin Hmm? What?, Mon 27 Feb 2012, 16:26, closed)