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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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I had
An identical conversation with no less than 2 direct line phone monkeys (after insuring with them for 11 years) late last year. My insurance premiums for car and house had gone up by a ridiculous margin (car insurance on a 1.9 diesel peurgeot at 1200 quid for the year anyone).
I asked if my address had changed to downtown Basra or perhaps i had unknowingly taken up ram raiding my own house. Perhaps, i postulated they had mistaken me for a 19 year old ratboy with a penchant for driving my motor at 90 mph on winding dirt roads off my tits on disco biscuits?
I was assured that this wasn't the case and that although i hadn't made a claim my insurance had gone up due to a spate of fraudulent whiplash claims in the country and lets not forget because of inflation. My plee for a cheaper quote in the name of customer loyalty fell on deaf ears and i now pay around a half of what i was paying to a different company (and my daughter and son each have a shiny new meerkat toy to boot)
(, Tue 28 Feb 2012, 15:43, Reply)

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