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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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When it first came out,
BTVision was a (very) cheap way of getting yourself a twin-tuner PVR (unless you were daft enough to have them install it for you - likewise, the homehub and the powerline adapters). That's why I got one, despite the dire warnings from the BT sales people that my broadband was too slow to support streaming (it was, but what the fuck did I care?).
(, Tue 28 Feb 2012, 20:01, Reply)

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