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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Nah
Honestly, it would have cost me about £10 in phone charges and I'd have had to do it first thing in the morning (again, was abroad at the time). This way took me about 10-15 minutes on the phone when I was back in the UK, cost me about zero.

I have no sympathy for the companies that let you sign up with no hassle, get you on a repeating billing cycle, then make you jump through hoops to cancel. If you let me sign up online let me cancel online. Or at the very least, give a freephone and a geographic number so I can call for a sensible rate and keep it staffed constantly.
(, Thu 1 Mar 2012, 9:30, 1 reply)
This,
I quite agree with. Premium rate (or non-geographic) phone numbers should be done away with. Postal address should be mandatory, too, as I much prefer to cancel things in writing (no chance to sell me another service, either).
(, Thu 1 Mar 2012, 9:41, closed)
Isn't there a website
where you can enter a premium-rate number and it'll give you the local-rate equivalent for the same line?

EDIT: yes - www.saynoto0870.com/
(, Thu 1 Mar 2012, 11:08, closed)

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