This sort of thing annoys me greatly
1) The users are idiots. Your system can't require them to know one esoteric file format from any other. I think it was pretty sharp thinking on the part of this registrar/doc/nurse/midwife to try changing the file name. I think I will endeavour to always try the same thing first in a similar situation from now on.

2) You must sanitize all input from the client. If you want to store jpegs, it's up to you to make sense of what you're being fed and do the necessary. (That's what ImageMagick and GD are for.) Why are you parsing the file name at all?

3) You've been wasting the valuable time of a medical professional.
(HiddenInMittens, Thu 1 Mar 2012, 11:15, 3 replies)

but
I'd sent him clear instructions in how to convert the file.

Point 2 is something already in hand. No matter what the fuckers send me I'll be be converting it to jpegs and storing it.

Point 3. The doc in question is a resident, not a valuable medical professional. At this stage in his training he's little better than a trained monkey - and about as much use.
( Legless Mister Stabby - shanks for the memory, Thu 1 Mar 2012, 11:23, closed)

Hang on...
...is that a trained monkey with a hard on?
(Che Grimsdale Best before:, Thu 1 Mar 2012, 11:29, closed)

Residents
very early 20's so, yes, they'd have almost permanent hard-ons
( Legless Mister Stabby - shanks for the memory, Thu 1 Mar 2012, 11:34, closed)

Legless remember what happened last time you went gobbing off about your amazing talents online
cheers
( Light In Chains maker of the ikea sofa, Thu 1 Mar 2012, 11:30, closed)

No
do tell.....with links and everything. I'm curious.
( Legless Mister Stabby - shanks for the memory, Thu 1 Mar 2012, 11:33, closed)

You'd told the council office that you were king of qotw and seemed somewhat surprised that your contract was terminated having whined that everyone was shit and you were the bestest it guy like ever in one of your made up tales
You then whinged all over b3ta about it looking for sympathy. I don't blame you for pretending to have forgotten about it, even for you legless it was pretty embarrassing.
( Light In Chains maker of the ikea sofa, Thu 1 Mar 2012, 11:40, closed)

Yes
Rory. See above. And keep taking the pills.
( Legless Mister Stabby - shanks for the memory, Thu 1 Mar 2012, 11:42, closed)

It was one of the funniest things I've ever seen on qotw
you should shoehorn it in to this weeks qotw
( Light In Chains maker of the ikea sofa, Thu 1 Mar 2012, 11:46, closed)

Perhaps he's on about when you were fired for blogging?

(The Luggage is haunted..., Thu 1 Mar 2012, 11:48, closed)

Points to Piston

( Light In Chains maker of the ikea sofa, Thu 1 Mar 2012, 11:53, closed)

Who?

(The Luggage is haunted..., Thu 1 Mar 2012, 11:54, closed)

rory, you are a cunt, even your mum thinks you are a cunt.

( The Mock Turtle ™ --- Thinks you are a cunt, on, Thu 1 Mar 2012, 11:59, closed)

Doesn't matter if you sent him a manual, he or the next resident in line will only loose it or forget how to do it next time round meaning more work for you / wasted time all round. Treat it as a lesson and fix your shit dude. Otherwise it'll all end up as a mountain of festering dangleberries for the next techy to deal with.
(HiddenInMittens, Thu 1 Mar 2012, 11:42, closed)

This ^

( P-MONKE We're all fucked, Thu 1 Mar 2012, 11:25, closed)

I like this.

( scarpe We Stole Bikes, Thu 1 Mar 2012, 11:30, closed)

Scarpe -
you don't even understand it, never mind like it.
( Legless Mister Stabby - shanks for the memory, Thu 1 Mar 2012, 11:35, closed)