
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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despite double the advertising budget being spent on research and focus groups...
Mind you, I'm in the alcohol industry, all we do is piss our advertising budgets up the wall.
Hurray for me!
( , Thu 4 Sep 2008, 18:05, Reply)
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