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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I deal with calls like this every day.
But I am obliged to do everything I can to resolve it, usually by tracking down the appropriate number, calling it myself and organising the carer/district nurse/doctor/home help on their behalf.
(, Thu 4 Sep 2008, 18:40, Reply)

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