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The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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I used to work in a cross-channel ferry call centre. The memory of one call still brings a smile:
"Do you do ferries to Switzerland?"
"No. Sorry madam."
"Do you know who does?"
( , Thu 4 Sep 2008, 20:22, 2 replies)
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www.sw.konstanz.de/mobilitaet/faehre-konstanz-meersburg/aktuelles.html
www.sbsag.ch/index.php?show=43
( , Fri 5 Sep 2008, 17:36, closed)
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may have meant Sweden. In my experience people are always mixing them up. Because they are idiots.
( , Sat 6 Sep 2008, 16:14, closed)
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