Not so much customers but clients
I work for a media agency so our clients are all marketing bods. Most of them are lovely but you do get a few spacktards who can't even use the basic functions of excel.

There was the guy who emailed me saying he couldn't read the numbers of the spreadsheet I'd just sent him. On investigation it turned out he didn't know that when the cells aren't wide enough you get '###' rather than the number.

However what really pissed me off was the girl who I'd have the same conversation with every week. Every week I had to send her very long results spreadsheets and without fail she would always then call me and complain that she couldn't see all the information on the screen at once.

I would then take her through hiding columns so it would all fit and she wouldn't have to scroll along. However she'd then complain that she'd now hidden columns she needed to see.

This happened every week for about 4 months.

I finally suggested that she ask her IT dept for a wider monitor.
(Milo Minderbinder, Fri 5 Sep 2008, 11:48, 1 reply)

ha-ha
We get the call, "I clicked the green cross and the thing with the blocks came up.."
(Bluffboy South Africa! World Champions!!!, Fri 5 Sep 2008, 11:57, closed)