Can anyone spot the idiot here?
Working in IT support is magic sometimes.

A particularly thick client sent my team an email this morning to describe a problem. It contained a screenshot, which sometimes helps us to fix the problem.

Frankly, it would have been much quicker for him to type the server name instead --it's only eleven characters long-- but he surpassed that forgivable slip with a much better waste of time.

Click to see the big version:



I chuckled...
( chart cat has an itch, Fri 5 Sep 2008, 11:53, 4 replies)

If they are using Unix
and can't realise the blunder, then god knows what they are doing in that post.
(Ethelred is watching cheese grow, Fri 5 Sep 2008, 11:58, closed)

What was I thinking?
I bet I didn't just try to click the scroll bar on the screen shot to move the page down.
*slaps self*
(oneinthepink is at your cervix m'lady, Fri 5 Sep 2008, 11:59, closed)

Amazingly, what he was trying to do was valid
but the way he arrived at the final email is what tickled me.

He's pasted his original screenshot into MS Paint, then taken a new screenshot of the screenshot.

I'm tempted to reply with a screenshot of my typed reply, pasted into MS Paint, screen-captured and pasted into a new email.

But that would be a massive waste of time :-)
( chart cat has an itch, Fri 5 Sep 2008, 12:16, closed)

At least he got halfway towards creating an image file.
At my place of work we regularly get screenshots copy/pasted into an MS Word document. Via Outlook.

Fun fact #1. A 1280 x 1024 screenshot in MS Word scales down to about 60%, so the message is illegible until you zoom in.
Fun fact #2. As an IT bod, I don't commonly have Word open. Therefore there's the aggravating wait while the bloody application starts up.
Fun fact #3. Since we're using Outlook, you can Alt+PrintScreen and CTRL-V to paste the image of the ACTIVE FUCKING WINDOW.

Fuckit, I know it's going to be a shitty call when I get a Word document attachment named "error message.doc".
(_(_(_(_(_(_(_(_(_ =o.o=, Sat 6 Sep 2008, 16:05, closed)