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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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misunderstanding the Irish accent
I used to work for a well known camera manufacture who I will say begins with an 'N' and end with 'ikon'. We had a call centre based in Dublin where customers would get technical support ect.

One lady called and was advised that her camera needed to be repaired at the head office. She was then advised by the Irish call centre op to send her camera to '380 Richmond Road'

It eventually arrived, but instead addressed to:

'Tree 80 Richmond Road'
(, Fri 5 Sep 2008, 16:02, 5 replies)
hahahahahaha
just spluttered tea all over my keyboard.
(, Fri 5 Sep 2008, 16:10, closed)
Hahaha


This is so cute. Bless her.
(, Fri 5 Sep 2008, 16:15, closed)
Excellent

You can imagine her filling out the address thinking "It can't really be tree 80, can it? It's what she said, but really? Tree 80?"
(, Fri 5 Sep 2008, 16:18, closed)
Phonetic postcodes
I had an employee once who took an order from a customer in Edinburgh - apparently she lived at the 'Echo Hotel'.

*belms*
(, Fri 5 Sep 2008, 16:32, closed)
^
despite being Scottish, having friends who live in Edinburgh, and a parent who works there, it still took me a good few seconds to figure out what "Echo Hotel" was.

D'OH!
(, Fri 5 Sep 2008, 17:27, closed)

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