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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Bath, Body and. . . Benzodiazepine?
At one point in my Fascinating Retail Career, I worked at a well-known chain purveyor of bath and body products. We sold nothing else but those things and even the name of the shop hinted at its purpose.

One otherwise uneventful day, the phone rang. I answered.

'Hello, [name of shop], this is Louveciennes, how may I help you?'

The woman on the other end replied, 'Transfer me to your pharmacy.'

Pause. 'Madam, this is [name of shop].'

'Yes, I heard you the first time! Transfer me to your pharmacy! I have to fill my prescription.'

Blink. 'Madam, this is [name of shop]. We sell bath and body products, like shampoo and makeup. We do not have a pharmacy.'

She was quiet for a moment and then, the kicker: 'Well, are you sure??'

Aha, so that's what's hidden behind all those many boxes of bubble bath, face wash and soap in our dinky storeroom! I suggested she consult a directory and hung up.
(, Sat 6 Sep 2008, 18:14, Reply)

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