I used to be a manager in a Hotel
...quite a posh one of the Spa variety, where I learned that rich people have not necessarily become rich because they're clever.

Like the guest who called to reception from his €600 a night suite to rant about 'the useless fucking hotel and it's useless fucking staff; I've been sitting here for an hour trying to turn the TV on, I've been pressing the remote and nothing's happening. You'd better get this sorted right now.'

100+ rooms = 100+ TVs: not unusual that once in a while there would be dead batteries in the remote or even a broken TV. So off up to his room I went. When I got there I made the mistake of pressing the button on the front of the TV (which brought the TV to life) in full view of his wife; this did not go down well, because I'd now made him out to be an idiot, on top of him being a rude prick.

I smiled & left the room. It was nice to win for once...

Whingers are usually just looking for money off, the freeloading bastards. This usually resulted in a smile, a discount on their room rate and a 'Wanker Tax' being added elsewhere to compensate.
(minlan no longer barks at bancleys, Sun 7 Sep 2008, 0:40, Reply)