the customer is never right!!!!
having worked in retail (big catalogue store), a bowling alley and in legal/finance I have come to realise that common sense is not very common at all.

far to many incidents to mention but a few that stick out:
- i worked on customer services at aforementioned catalogue store and come accross some very strange people. Is it a crime to ask for proof of purchase of an item... I think not- according to more than one customer this was an unreasonable request, how can they be expected to keep receipts for everything!!!!/ maybe because you may need it perhaps!
- pikeys who return items and claim its never been used and they were bought two of the same thing for their birthday- its quite obvious the item (for example- schoolbag, with crisps and mud in the bottom) had been used.
-in which fucked up society do people think that swearing and shouting will get them dealt with more promptly- the opposite effect is usually more common.

-at the bowling alley, it quite clearly says do not step over the black line as the lane is slipperly, therefore Mr twunt walks down the lane and slips and lands on his back, then threatens to sue... its your own fucking fault mr twunt, suck it up.
- bowling alleys are essentially machines and therefore have a nasty habit of occasionally breaking, the number of people who blame me because of this was immence. Yes, I got paid 3.30 per hour, of course it was my fault.
-those gyppos who order a burger, eat it all except one bite and then come to the counter and say they found a hair in the burger and want a new one! my sister and i both too great pleasure in pointing out that a) they should have realised the 20 inch hair was there before given that the burger around it had been eated and b) nobody except the carnee in the corner has hair as long as that....
-people who claim they gave you a twenty and you gave them change for a 10!- so... you have to pull the till out and count it, if the till is up 10 quid they can have it, if the till is not up then obviously we were given a 10. when mrs pissed customer is proved wrong and kicks off and says its not accurate I hastened to point out that we counted the till at the begining of the night and since out encounter we have had to count the till two or three times since because mr twat and mrs fuckface haveclaimed that they have been shortchanged by the fucking spotty teanagers behind the bar.

finally in my last job, had usually over 150 clients at any one time, nationwide. So many people would think that they were my ONLY client. 'hello its mr jones from wales' my reply 'which one!'

ffs i wonder how some people manage to get dressed of a morning!
(jenko83, Sun 7 Sep 2008, 10:05, 3 replies)

Got to agree with you there
Taking money at work about a year back, customer claimed to have given me a twenty after I gave him his penny change.
The till drawer was still open, so I look in, there are no twenties in there, I point out his fact, he responds with "Worth a try, right?"


No, It isn't.
(annhialus hasn't had an accident since, Sun 7 Sep 2008, 17:47, closed)

Contrarily
I've seen customers give a £20, then the employee give them change for a ten, and take ten out of the till for themselves. Thus when the till is counted, it appears to be correct, and the customer appears to be wrong.

I tend to say "here's a twenty" or whatever to try and avoid incedents like this.
( FreudianSlap, Sun 7 Sep 2008, 21:39, closed)

That money one sounds awfully familiar..
Happened almost every single day at McD's, so we were taught to keep the note on top of the till drawer until we had distributed the change, that way they couldn't argue.

Some still tried to, stupid twunts
( Agnostic Antichrist Baltimora, Mon 8 Sep 2008, 12:59, closed)