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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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OK....
I'm always nice to the Blockbuster people, we chat, all good. Why won't they tell me how much they have to pay for rental DVDs? I asked once, and the felly in there clammed up and went all secretive, saying he couldn't disclose that information. He kept looking at me conspiratorially and saying that it was a lot, but he couldn't tell me how much.

Was he just mad, or is this actually company policy?
(, Mon 8 Sep 2008, 13:12, Reply)

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