Anybody who's ever worked
in a Blockbusters knows that customers are never, ever right. I worked there on and off throughout my student-hood.

Yes, the charges for 3 days of overdue films are your fault, and no you didn't drop it through the door 3 nights ago, because we check it every fucking day.

I understand that it sucks that you have to pay another £10 in late fees, but that is exactly the fucking agreement you signed up for when you signed the contract. Check what you sign for. You wouldn't keep a rental car for an extra week and then act confused when they charge you for it. Unless you're an idiot of course.

Please, please don't complain to me about how you don't like paying the 50 pence increase in rental charges. How much input do you think I actually have in deciding rental fees? I agree that it's completely overpriced and shite, but if you really don't like it, bugger off. The reason I don't go to overpriced pubs and shops is for that exact reason, and it seems to be a relationship that's working well for both of us. Besides, I have about as much sway in Blockbuster's decision making process as the Jews did with the Nazi regime.

Also, why oh why would you steal a fucking DVD case from the shelf, then try and return it, saying that we didn't put a DVD in there...? There is a system in place for that exact scenario. You are advertising your complete and utter failure to grasp simple laws of common sense with your actions... Well, your actions and your chav-suit.

I have actually watched my manager chase somebody out of the shop after they called him a prick for not getting rid of his wife's deserved late fees. That was funny.

Having said that, most of the customers that came through our doors were actually all fine and dandy and who I have no problems with smiling politely at. I'd happily drop a few nights late fee off of the customers who are genuinely polite, but apparently for some people even the effort of feigning courtesy is a genuine challenge. I suppose it's true that you only remember the utter bastards, however few they may be...

I'll stop ranting now...

Length - Slightly adequate.
(Scrumpy does not negotiate with terrorists,, Mon 8 Sep 2008, 12:56, 5 replies)

OK....
I'm always nice to the Blockbuster people, we chat, all good. Why won't they tell me how much they have to pay for rental DVDs? I asked once, and the felly in there clammed up and went all secretive, saying he couldn't disclose that information. He kept looking at me conspiratorially and saying that it was a lot, but he couldn't tell me how much.

Was he just mad, or is this actually company policy?
( Madam Marlboro wonders if you've found her yet, Mon 8 Sep 2008, 13:12, closed)

It's probably because
We didn't have to pay a thing.

10 free rentals a week to be precise.....
(Scrumpy does not negotiate with terrorists,, Mon 8 Sep 2008, 13:33, closed)

Sorry
I meant how much do the rental DVDs cost to buy in- I know they're made with special plastic and need different licensing, but he wouldn't tell me.
( Madam Marlboro wonders if you've found her yet, Mon 8 Sep 2008, 13:59, closed)

Rental Fees
Whilst drunk one night the manager of the local Blockbuster told me they pay about £60 - £80 per DVD.

Whether he was telling the truth or not I don't know.

(I'll probably have men in blue and yellow appear at my door later for divulging that information)
(manwiddicombe is thinking of something witty to add here, Mon 8 Sep 2008, 14:17, closed)

Oh that.
Yeah, it's quite a lot. think the cheapest are about £50 each for the shite, and about £80 - £90 for the big summer films.

They're not cheap, hence why store managers get rather peeved when they go missing.
(Scrumpy does not negotiate with terrorists,, Mon 8 Sep 2008, 15:16, closed)