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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Re; a solution
In this case there was no solution, other than for him to cough up. He knew rightly he'd cocked up, and was continually at this type of thing. It was easier for him to try and hang someone else rather than admit he'd messed up.
This guy was well known for his short-tempered, fly-off-the-handle, hang the nearest person, temperament.
It wasn't his first day on the job, he'd been a sales guy for quite some time. So he knew better that if you were going to try and sell a pricey system, you would at least run thru and check everything was in order prior to setting foot on the prospective customers premises.
(, Tue 9 Sep 2008, 9:46, Reply)

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