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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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The Big Bosses Touch Typist
A call came down to the Helpdesk via one of the many minions, telling us that the Big Bosses PA, who was much too important to call herself had a problem with Word.

She was typing away at a gazillion words per minute, but it was all coming out gibberish.

It was a Friday.

We couldn't figure it out, so we said we'd get her pc in for testing on Monday.

On Monday it miraculously fixed itself... so we carried on blissfully ignorant of what it was that was wrong, assuming it was a strange blip - or that she was an idiot.

A few Fridays later an irate big bosses touch typer called us herself this time - it was doing it again and she was mightily unimpressed.

We couldn't fix it - we left it for a Monday collection.

Monday came and it was back to normal. Go figure...

Anyway a few more calls about this Friday thing, and one of the lads in the office who'd farted and pissed us all off, was forced to go up and see her after the Big Boss called our boss to tell us he was now pissed off too because it was doing "it" again, and she couldn't get this report finished. And he wanted that report. Yesterday.

This lad watched her do her amazing touch typing and it all came into focus.

He came back to the office, and told our boss what was going on... And our boss promptly picked up the phone and said "We figured out the problem" to the big guy "your secretary is shitfaced and has her fingers on the wrong letters".

And so ended that little drama... and we moved on to the woman who used her cd rom tray as a cup holder.
(, Tue 9 Sep 2008, 13:53, 1 reply)
I tend to have a similar problem with my work PC

For some reason my outlook tends to crash round about 1 o'clock on Fridays and I'm unable to receive or send any emails until about 9:00 Monday morning.

Most strange.
(, Tue 9 Sep 2008, 14:03, closed)

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