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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Okidoki, final words.
'So I'll bid you adieu with MY final thought.


Again, a lot of bollocks. Many call centres exist because people don't want to use a website to handle whatever business they need to, preferring to speak to a human being. A lot of people manage to speak to these human beings and have a polite conversation, find out what they need to or do what they need to and go on their merry way (those people send thank you emails and letters in to us sometimes, which is brilliant for the team as they finally know that they're appreciated by their customers). It's sad that you haven't, but still it might just be as I said before. It might not be all of them, it might be your behaviour. Considering the way you've just acted, it's a possibility.
(, Tue 9 Sep 2008, 16:19, Reply)

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